Service & Warranty

If you have questions or need help with the operation, maintenance or warranty of your hot tub or swimming pool, please give us a call at (217) 586-4400. We offer a wide range of services for all pool and hot tub owners, including:

 

• Seasonal Openings and Closings
• Warranty Repairs and Service
• Time-saving and Energy-saving upgrades
• Tile, plaster or vinyl liner replacement
• Water testing & treatment
• Auto Cover installation & repair
• Factory service for all major brands
     (Including Hayward, Jandy, Pentair, Sta-rite, Del Ozone, Goldline, Paramount & more)
  
• Emergency Repair and Service
• Complete remodeling and renovation
• Operations questions

 

We understand the challenges and frustration you may experience when trying to find a pool service company you can trust. We know that some service companies may charge too much, or show up late, or not fix the problem right the first time. That's why we give you our Work Standards Guarantee:

 

The Imperial Pools Work Standards Guarantee

"Whatever the problem is, we'll show up when we promised, we'll fix it right the first time, and we won't charge you more than we promised. At Imperial Pools, we're not happy until you're happy."

When you schedule any of the above services with us, you'll get a courtesy call first, letting you know what time we'll arrive at your house. In most cases, you don't need to be there for us to perform our services.

Our fees are reasonable, and all our work is guaranteed.

To schedule any of the above services, or for more information about any upgrades, please give us a call at (217) 586-4400. Or send us an e-mail at info@ImperialPoolsInc.com.